How to Return Unopened ProductsUpdated 2 months ago

If your product is unopened and meets the eligibility criteria, you may return it by following these steps:

  1.  Request a Return: Contact us at [email protected] within 30 days of delivery to initiate a return request.

  2.  Return Authorization: If approved, you will receive instructions on how to ship the product back to us. The product must be shipped within 14 days of authorization.

  3.  Provide Proof of Purchase: Include a receipt or proof of purchase with your return, listing your name, address, and order number for verification.

  4.  Condition of Returns: Returned products must be unopened, undamaged, and in their original packaging to qualify for a refund.

  5.  Return Shipping Costs: Customers are responsible for the cost of return shipping. We do not provide return labels or cover shipping fees.