ReshippingUpdated 2 months ago

Packages are returned for several reasons.  If you wish to have your package reshipped, you must email us with your name (the name on your order) along with your order number and that you are still interested in receiving your purchased items.  Please make sure your address is correct when you place your order, or we will need to charge a reship fee to send the package back to you. 

The package will have to go through our return policy of inspection before we can replace, refund, or reship.

If the package was returned because of an error on our end, and it passes our in-house inspection (see our Return Policy), we will reship the package at no cost to you.

If the package is returned due to an error other than from us, shipping costs must be paid before we can reship your package.

We are not responsible for any customs, duties, taxes, or deliver fees. 

Unfortunately, we cannot process ANY refunds after 1 year from the order date. Your credit will be applied to gift card that you can use on our online portal at any time.